Skytrax is the world’s
largest airline review website and each year hosts their annual Airline Awards.
This year held at the
Farnborough Airshow, one of the world’s biggest airshows, the Airline Awards
celebrated a number of outstanding awards for service in the airline industry.
Qatar Airways took the top
spot as the world’s best airline with others who made it into the top ten
including Singapore Airlines, Etihad Airways and Malaysia Airlines. The world’s
Best First Class award went to
Etihad Airways having received reviews from
passengers throughout the past year. They were also able to take home best
First Class Catering as well as best First Class Seats. By region, Turkish
Airlines won Europe’s best airline with the UK’s British Airways coming in
fourth. The award for the best low-cost airline in Europe went to the UK’s
easyJet for another year.
The awards take place each
year and is the result of the world’s biggest airline customer satisfaction
survey. Thirty-eight key performance indicators are measured for more than 200
airlines around the world to whittle it down to the final few. Skytrax takes
into account written, telephone and online questionnaires completed by global
travelers. So as and when you win the lottery or are already lucky enough to do
it, the Etihad Airways reviews received show that they are the world’s best
airline for First Class. The airline has a number of brand ambassadors
including Katrina Kaif and Danni Minogue as well as being the main sponsor of
high profile sports teams and events such as Manchester City Football Club, the
Etihad Stadium in Melbourne and the Etihad Airways Abu Dhabi Grand Prix which
takes place each November.
For those who travel
regularly between the UK and North America, the best transatlantic airline was
announced as British Airways, and for those passengers who are members of the
Star Alliance will be pleased to know that they scooped the World’s Best
Airline Alliance Award.